COVID-19 Shipping Update:
We are working hard to fulfill orders safely and quickly with our limited warehouse team!
If you haven't received a shipping notification after 2 weeks, please contact us.
Shipping carriers are experiencing delays. We apologize for these delays which are out of out control.
If you have selected "Pick up in Studio" please wait until you have received your order fulfillment confirmation email.
Bring your confirmation email and please wear a mask when entering our studio.
If you prefer, you can call us (604-224-2456) when you are outside, and we will bring your order to you.
We are grateful for your patience and support. Thank you!
We ship worldwide!
Orders are shipped from our studio Monday - Friday. We are closed on weekends and all statutory holidays.
For those who have selected the "Pick up in Studio" option, you will receive an email when your order is ready for pickup.
We use the following carriers to deliver our orders:
You will receive an email with a tracking number when your items leave our studio.
The price you are charged for shipping is based on the weight of your products, and your location. You will have a chance to review the shipping costs on the checkout page before placing your order.
If an item goes on back order we will contact you and give you the option to ship part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.